Yorkshire Call Centre
Our call Call Centre located in Doncaster South Yorkshire offer a range of call agent services including:
- Payment collection (why waste valuable time and resources chasing unpaid invoices, our call centre agents can vastly reduce your administration cost by chasing down your unpaid bills and putting them into our automated IVR and web billing platforms.
- Telemarketing services (our professional experienceTelemarketing team can help grow your business. Our call centre agents cost just £145 per day. As part of our telemarketing service we generate statistical reports showing the market response to your campaign and can for an additional cost calculate your conversion cost and ROI. Our telemarketing service has been shown to be one of our most cost effective ways of generating business. Research has also shown that Uk based call centre's have much high conversion rates and customer satisfaction than offshore call centres. You can rest assure that our Doncaster based Call centre can help your company meet its telesales targets.
Virtual Telephonist / PA
If you're looking for quality telephone answering service and admin office support. Then our virtual personal assistant is the answer. Your personal assistant will answer phone calls on your behalf, give out information when required, take messages and relay messages to you or colleagues by email, sms or fax instantly or even patch calls (forward calls to your phone), anywhere in the world. Our call centre system detects your inbound call via an 0845 number then provides interactive information to one of our virtual PA agents on how to answer the call and what call to action to take.
We provide the following within our service.
- Call handling
- Diary management, appointment making
- Call routing
- Send out brochures, emails or make out bound calls for you
Doncaster South Yorkshire Call Centre
Our Doncaster call centre can operate up to 25 callers, all data is TPS checked and all conversations are recorded for your monitoring.
Call Centre disaster or overflow capabilities
Does your company have a backup plan for how you would cope if your telephone system was to fail or reatch full capacity. Well we offer a solution, in case of emergancy or when required, calls from your telephone system can be redirected to our call centre providing that vital back up measure to ensure your business can continue if such situations arise.
